Thank you for supporting independent designers and makers!

Payment
Crayon Chick gladly accepts direct debit.  

For details please send an email to michelle@crayonchick.com.au

Credit card payments can be made through PayPal even if you don't have a PayPal account.

Postage
Orders will be packed and sent from Melbourne by Australia Post.

Items are securely wrapped with every effort made to arrive in perfect condition. Crayon Chick is concerned with environment and recycling and where possible I re-use boxes and packing materials from what is shipped to me.

Variations
Crayon Chick chooses to use natural materials for handmade products, therefore slight variations will occur. These variations are a feature with these items and add to their unique qualities. Colours may vary slightly as each piece is individually made. Please note colours may not appear exactly as they appear on your monitor. Pattern placement of fabric and paper products may also vary from those pictured.

Turnaround
Handmade products are often made to order, to this end please allow up to 1-7 working days before delivery. You will be notified of an expected delivery date.  Otherwise, goods will be shipped within 1-3 working days.

Returns
You are welcome to return an item for a store credit/exchange within 5 days of receipt if it is un-used and in original condition with tags/packaging. Please note buyer is responsible for return shipping charges.  

Refunds are offered if the item is faulty or not as described in the listing.  Please contact me as soon as you've received the order and to arrange the return.  I'm happy to repair or replace faulty product at your request.  The return shipping will be refunded in case of faulty items.